PRIVACY POLICY
At Vitabolics, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect and process the following data:
Personal identification information: Name, email, phone number, billing/shipping address
Payment information: Card details, billing information (processed securely by our payment provider)
Order details: Purchase history, product selections
Account information: If you create an account, username and password (hashed)
Technical and usage data: IP address, browser type, device information, cookies, browsing history on our website
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Manage your account and provide customer service
Personalise your shopping experience
Communicate with you about your orders, offers, and updates
Comply with legal and regulatory requirements
3. Sharing Your Information
We may share your personal data with:
Service providers: such as payment processors, shipping companies, IT service providers, and marketing partners
Legal authorities: when required to comply with law or protect our rights
We never sell your personal data to third parties.
4. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can control cookie preferences in your browser settings.
5. Data Security
We implement technical and organizational measures to keep your data secure, including encryption, secure servers, and restricted access.
6. Your Rights
Under UK GDPR, you have rights regarding your personal data:
- Access or request a copy of your data
- Correct or update inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us at: vitabolics2025@gmail.com
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes above, or as required by law.
8. International Data Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place as required by data protection laws.
9. Changes to this Policy
We may update this policy from time to time. Significant changes will be notified on our website.
10. Contact Us
For privacy questions, data requests, or complaints, contact our Data Protection Officer at:
Vitabolics, London, United Kingdom
Email: vitabolics2025@gmail.com
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